Privacy Notice

Last updated: 13 August 2026

Who we are

Scent Point is a trading name of Murlough Sales Limited, a company registered in England and Wales under company number 15825823.

Registered office:

Flat 14 Willerton Lodge
Bridgewater Road
Weybridge
England
KT13 0ED

Murlough Sales Limited is the data controller responsible for the personal information described in this notice.

You can contact us at info@scentpoint.uk.

Information we collect

We may collect the following information when you contact us, complete our partnership enquiry form or otherwise interact with Scent Point:

  • Your name

  • Your email address

  • Your telephone number

  • The name, type, location and postcode of your venue

  • Information you include in your enquiry

  • Records of our correspondence

  • Information relating to a potential or existing venue partnership

  • Technical information generated when you use our website, such as your IP address, browser, device and website activity

Please do not include sensitive personal information in the enquiry form.

How we use your information

We may use your personal information to:

  • Respond to your enquiry

  • Discuss and assess a potential venue partnership

  • Contact you about your enquiry

  • Arrange venue assessments, installation or maintenance

  • Manage an existing partnership and revenue-sharing arrangement

  • Maintain our business and financial records

  • Operate, secure and improve our website

  • Comply with legal, regulatory and accounting obligations

We will not add you to a general marketing list simply because you submitted a partnership enquiry. If we introduce promotional email marketing, we will obtain any permission required by law and provide a clear way to unsubscribe.

Our lawful bases

We rely on the following lawful bases when using personal information:

Legitimate interests: To respond to enquiries, assess potential venues, develop business partnerships, operate our website and protect our business. We only rely on legitimate interests where these are not overridden by your rights and interests.

Contract: Where the information is required to take steps towards entering into a venue partnership or to manage an existing agreement.

Legal obligation: Where we must retain or use information to meet legal, tax, accounting or regulatory requirements.

Consent: Where we specifically ask for your consent, such as for certain optional cookies or future marketing communications. You may withdraw your consent at any time.

Who we share information with

We may share personal information with trusted organisations that help us operate the website and business, including:

  • Squarespace, which hosts and supports this website and its forms

  • Our email and cloud-service providers, including Google

  • Payment, technical, installation or maintenance providers where necessary

  • Accountants, insurers, legal advisers and other professional advisers

  • Government authorities, regulators or law-enforcement bodies where legally required

These organisations may only use the information as permitted by law and, where applicable, in accordance with their agreements with us.

We do not sell your personal information.

International transfers

Some service providers, including Squarespace and Google, may process information outside the United Kingdom.

Where personal information is transferred internationally, we rely on recognised legal safeguards such as UK adequacy regulations, the UK International Data Transfer Agreement or the UK Addendum to approved contractual clauses.

How long we keep your information

We keep personal information only for as long as reasonably necessary.

Partnership enquiries that do not result in an agreement will normally be retained for up to 24 months following our last communication.

Where a partnership is established, relevant information may be retained throughout the partnership and for up to six years afterwards to meet contractual, legal, tax and accounting requirements.

Information may be deleted sooner when it is no longer required. In some circumstances, we may retain information for longer where required by law or in connection with a legal claim.

How we protect your information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, loss or disclosure.

Access is limited to people and service providers who need the information for legitimate business purposes.

Your data-protection rights

Depending on the circumstances, you may have the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your information

  • Ask us to restrict how your information is used

  • Object to certain uses of your information

  • Ask us to transfer information you provided to another organisation

  • Withdraw consent where we rely on consent

These rights are not absolute and may not apply in every situation.

To make a request, email info@scentpoint.uk. We may need to confirm your identity before completing your request.

Cookies

Our website may use essential cookies required for the website to function. It may also use optional analytics or similar technologies where these have been enabled.

Where required, optional cookies will only be used after you have made a choice through the website’s cookie banner or settings.

How to complain

If you have concerns about how we use your personal information, please contact us first at info@scentpoint.uk so that we can try to resolve the matter.

You may also complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: ico.org.uk/make-a-complaint

Changes to this notice

We may update this Privacy Notice when our services, website or legal obligations change. The latest version will always appear on this page, together with its last-updated date.